Insights from providers

Insights from Service Providers Across the Region

Service providers in the community shared their perpectives on opportunities for strengthening programs and services and removing barriers faced by individuals and families. Providers were engaged through small group conversations held in each community, as well as one-on-one interviews. The reports available below summarize what providers said about the needs, access barriers and strategies for improving programs and services.

What’s covered in the Insights from Provider Reports

Learn what providers across the 12 communities said in 2019 about:

  • Strengths of the system
  • Barriers Residents Face
  • Gaps in Services
  • Promising Developments

View Insights from Providers Reports by Community

Choose from the 12 communities below to view and download PDFs:

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What We Heard from Providers

  • The system is set up to address crises.
  • [They] take two buses and get down there to find out they’re missing a social security card, wait hours, and miss a day of work.
  • We see a lot of seniors who are wanting to age in place…
  • Communication… that is a big barrier…its a function of the unbelievable diversity.
  • The initiatives that bring the experts into the community are having great success.
  • I think a lot of what we’re talking about here is gaps in agency capacity and funding.
  • They trust us and who we are…
  • …there are a lot of barriers with existing eligibility requirements.
  • I consider [this neighborhood] a bubble where everything is done there.
  • For the first time…a lot of families aren’t looking to move…but it’s making them stay in apartments they probably shouldn’t [with safety hazards].
  • What we’re seeing is people with high school diplomas who can’t take tests over sixth grade.
  • Door to door is sometimes the way…

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